The product’s price (which may or may not include VAT) will be the price indicated on our site when you place your order through our website. We take care to ensure that the product’s price advised to you is correct, but it is always possible that errors may occur. If the product’s correct price at your order date is higher than the price listed on our website, we will contact you for your instructions before we accept your order. Payment is due in full at the point you place your order. If we cannot accept your order, we will refund you via your original payment method.
The cost of delivery will be as displayed on our website. Digital content will be made available on acceptance of your order. Where the product is a service, we will begin delivery of the service on the date stated during the order process.
All Ark Innovative Technologies & Services Limited training courses, including all those for which we act as booking agents for third-party training providers, are subject to the terms and conditions set out below and, by booking a training course or a third-party training course through us, our customers (‘you’) accept these terms and conditions.
You may cancel your booking without penalty, providing written notice within 7 days of originally booking the course. No refunds will be given if course participants fail to attend/complete a course for which you have booked.
Delegates may in certain circumstances, be transferred from one course to another, or alternative delegates may be substituted for those already booked on a course.
Ark (and its selected training partners) reserves the right to cancel training courses. To the fullest extent permitted by law, Ark will not be liable to you in contract, tort, negligence or otherwise for any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by you as a direct, indirect, special or consequential nature arising from such cancellation.
Those booking the course are responsible for ensuring that the backgrounds of your delegates are suitable for the training course(s) that they are attending. Ark will not be liable for any refund if delegates decide that the course material is inappropriate for them or where they are unable to participate fully for any reason. In no circumstances will Ark be liable to refund course fees.
All copyright and other intellectual property rights in or relating to any course materials provided or made available in connection with the course are and remain the sole property of Ark and/or its third-party providers. Course materials may not be used, copied, reproduced, stored in a retrieval system, distributed or transmitted in whole or in part, or in any form or by any means, whether electronically, mechanically or otherwise, or translated into any language, without the prior written permission of Ark and/or its third-party providers.
We may terminate or suspend our contact with you at any time if:
The parties’ accrued rights, remedies, obligations, and liabilities as at expiry or termination shall be unaffected. The provisions of the contract expressed to survive, together with those which are intended to survive termination, shall survive the termination of the contract.
Our total liability to you in respect of losses arising under or in connection with our contract with you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the products we supply under our contract with you. This clause will survive termination or the expiry of our contract with you.
If any of these terms is at any time held in any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void, and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
No waiver by Ark, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver. This clause will survive termination or the expiry of our contract with you.
These terms shall be governed by and construed under the laws of the Republic of Ireland and, to the extent permitted by law, the user explicitly accepts that only the law courts of the Republic of Ireland have jurisdiction to deal with any matter arising from or in any way, whether directly or indirectly, related to these terms and, accordingly, the user explicitly waives all and any rights to bring any action of any sort concerning this website, or to any transaction carried out with it, or any data stored on it or provided to it in any court anywhere else in the world. This clause will survive termination or the expiry of our contract with you.
We are not liable for any failure or delay to perform our obligations under our contract with you where the failure is due to anything beyond our reasonable control (for example, pandemic, natural disasters, flood, fire, acts of terror, malicious damage, compliance with any law or governmental order, or mechanical, electronic or communications failure or degradation).
You may not transfer or assign your contract (or your user account) to anyone without our written consent. We may assign or transfer our contract with you to our affiliates or to a party that buys us or an affiliate or parent of ours without your consent by providing you with notice.
The contract is the entire agreement between you and us and supersedes all prior representations or agreements connected with the supply of our products to you. Headings are for reference purposes only and do not form part of our contract with you.
Ark is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable privacy legislation. See our privacy page here.
Ark Services (“Ark”, “we”, “us” or “our”) is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
This Statement sets out the basis on which any personal information or personal data that Ark collects from you, or that you provide to Ark, will be processed by us in accordance with applicable Ark company policy.
We encourage you to carefully read the following to understand the way we handle your personal information.
Amendments and updates to this Statement may be made from time-to-time. Any revisions will be posted on this page, so you will always be aware of what personal information we collect and how we use that personal information. Please review this page regularly so that you are aware of any changes.
We collect the following information from users of the eLearning Platform:
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Some pages of our Website include external links to third party websites. We have no control over and are not responsible for these websites or the use of your information by third parties.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
You should check the privacy notices on any third party websites to ensure that you are satisfied regarding their privacy practices, prior to sharing any personal information.
We will share your data with:
For registered users, we will store their personal information in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We keep your personal information for a length of time appropriate to our business needs, generally up to the end of a school year. In certain cases, this may be longer. At that point, your data will be deleted from our systems if it is no longer needed, or earlier when you inform us that you wish all your data to be deleted.
You have a number of rights in relation to your personal data. These rights include the right to:
Any enquiries regarding the above rights or if you wish to exercise any of these rights or any other rights provided for in this Statement please contact our Data Protection Coordinator.
For general queries and requests of any kind, please contact us here.